To guarantee quality products. To continue to reduce the number of non-conformities and customer reclamations. To improve delivery times.
To mobilise personnel on the quality factor, increase responsibility and delegation. To have and maintain a strong policy on training. To keep the whole team aware of safety and security issues.
To develop the company's range of products for present and future customers in each sector and improve these products in each specialised area, through using our high level of business expertise throughout Europe, Africa and the Middle-East.
To provide the means to adapt to strong changes and thus to satisfy the needs of the customers, to internationalise the company's markets with a relocation of all it's sites and to optimise Micel's processes and organisation, to reduce our costs.
To allow the best flexibility of Micel's services and industrial equipment, to better satisfy the customer. To develop the skills of the employees to work as a team, to make the personnel and services more versatile and reactive.
Quality policy
A UNIQUE OBJECTIVE : CUSTOMER SATISFACTION
MICEL - Parc d'activités STELYTEC - 42400 Saint Chamond - Tel : +33.(0)4.77.29.39.49 - Fax : +33.(0)4.77.29.39.48 - Email : info@micel.fr